{"id":2317,"date":"2020-11-17T09:40:38","date_gmt":"2020-11-17T08:40:38","guid":{"rendered":"https:\/\/icr-evolution.com\/?page_id=2317"},"modified":"2024-01-23T11:56:50","modified_gmt":"2024-01-23T10:56:50","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/www.icr-evolution.com\/en\/case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2317\" class=\"elementor elementor-2317\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37fa794 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37fa794\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e551f68\" data-id=\"e551f68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e690f1 elementor-widget elementor-widget-heading\" data-id=\"7e690f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Resources<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64f7a60 elementor-widget elementor-widget-heading\" data-id=\"64f7a60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Case Studies\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-92e25db\" data-id=\"92e25db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6663dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6663dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a579576\" data-id=\"a579576\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d1df1a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1df1a5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8bb8034\" data-id=\"8bb8034\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b39069d e--pointer-none elementor-nav-menu--dropdown-none menu-resource ecs-nav-layout-horizontal elementor-nav-menu--toggle elementor-nav-menu--burger ecs-toggle-align-center elementor-widget elementor-widget-nav-menu\" data-id=\"b39069d\" data-element_type=\"widget\" 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menu-item-16849\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/\" class=\"elementor-item\">All<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9508\"><a href=\"https:\/\/www.icr-evolution.com\/en\/download-ebooks\/\" class=\"elementor-item\">eBooks<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17877\"><a href=\"https:\/\/www.icr-evolution.com\/en\/white-papers\/\" class=\"elementor-item\">White Papers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9734\"><a href=\"https:\/\/www.icr-evolution.com\/en\/media\/\" class=\"elementor-item\">Evolution Talks<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9491\"><a href=\"https:\/\/www.icr-evolution.com\/en\/case-studies\/\" class=\"elementor-item\">Case Studies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16853\"><a href=\"https:\/\/www.icr-evolution.com\/en\/product-videos\/\" class=\"elementor-item\">Videos<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18649\"><a href=\"https:\/\/www.icr-evolution.com\/en\/product-news\/\" class=\"elementor-item\">Product News<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-b39069d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16849\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/\" class=\"elementor-item\" tabindex=\"-1\">All<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9508\"><a href=\"https:\/\/www.icr-evolution.com\/en\/download-ebooks\/\" class=\"elementor-item\" tabindex=\"-1\">eBooks<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17877\"><a href=\"https:\/\/www.icr-evolution.com\/en\/white-papers\/\" class=\"elementor-item\" tabindex=\"-1\">White Papers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9734\"><a href=\"https:\/\/www.icr-evolution.com\/en\/media\/\" class=\"elementor-item\" tabindex=\"-1\">Evolution Talks<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9491\"><a href=\"https:\/\/www.icr-evolution.com\/en\/case-studies\/\" class=\"elementor-item\" tabindex=\"-1\">Case Studies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16853\"><a href=\"https:\/\/www.icr-evolution.com\/en\/product-videos\/\" class=\"elementor-item\" tabindex=\"-1\">Videos<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18649\"><a href=\"https:\/\/www.icr-evolution.com\/en\/product-news\/\" class=\"elementor-item\" tabindex=\"-1\">Product News<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb9b498 elementor-posts--align-center elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"fb9b498\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-15760 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-fiatc\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/12\/Frame-27-300x300.png\" class=\"attachment-medium size-medium wp-image-17434\" alt=\"software contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/12\/Frame-27-300x300.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/12\/Frame-27-150x150.png 150w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/12\/Frame-27.png 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-fiatc\/\" target=&quot;_blank&quot;>\n\t\t\t\tFiatc\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Fiatc\u00a0is a company that stands out for offering a comprehensive insurance service, both for individuals and their assets.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-fiatc\/\" aria-label=\"Read more about Fiatc\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-14865 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contact-center-trueit-housell\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/11\/Diseno-sin-titulo.png\" class=\"attachment-medium size-medium wp-image-14864\" alt=\"housell contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/11\/Diseno-sin-titulo.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/11\/Diseno-sin-titulo-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contact-center-trueit-housell\/\" target=&quot;_blank&quot;>\n\t\t\t\tHousell &#038; trueIT Systems\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Housell was born to change the rules of the real estate sector, offering an alternative to traditional agencies and making the sale of houses fast,<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contact-center-trueit-housell\/\" aria-label=\"Read more about Housell &#038; trueIT Systems\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13906 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-salesland-imagina-energia\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/09\/Frame-30-300x300.png\" class=\"attachment-medium size-medium wp-image-17469\" alt=\"imagina energ\u00eda contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/09\/Frame-30-300x300.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/09\/Frame-30-150x150.png 150w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/09\/Frame-30.png 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-salesland-imagina-energia\/\" target=&quot;_blank&quot;>\n\t\t\t\tImagina Energ\u00eda &#038; Salesland\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Imagina Energ\u00eda is the first 100% solar energy company in Spain, created with the aim of providing clean and solar energy to the entire Spanish<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-salesland-imagina-energia\/\" aria-label=\"Read more about Imagina Energ\u00eda &#038; Salesland\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13726 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-weber-iccs\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Diseno-sin-titulo-6.png\" class=\"attachment-medium size-medium wp-image-14717\" alt=\"\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Diseno-sin-titulo-6.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Diseno-sin-titulo-6-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-weber-iccs\/\" target=&quot;_blank&quot;>\n\t\t\t\tICCS &#038; Weber\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>At ICCS they are specialists in telephone sales and development of business processes through the Contact Center. They have been helping clients meet their business<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-weber-iccs\/\" aria-label=\"Read more about ICCS &#038; Weber\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-11868 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/case-study-aguas-de-manizales\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/10\/Diseno-sin-titulo-3.png\" class=\"attachment-medium size-medium wp-image-14711\" alt=\"agua de manizales call center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/10\/Diseno-sin-titulo-3.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/10\/Diseno-sin-titulo-3-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/case-study-aguas-de-manizales\/\" target=&quot;_blank&quot;>\n\t\t\t\tAguas de Manizales\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Aguas de Manizales has established itself as a leading company that accompanies the development and manages the raw materials in the Colombian market.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/case-study-aguas-de-manizales\/\" aria-label=\"Read more about Aguas de Manizales\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-11016 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-syrsa-group\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-7.png\" class=\"attachment-medium size-medium wp-image-14719\" alt=\"\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-7.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-7-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-syrsa-group\/\" target=&quot;_blank&quot;>\n\t\t\t\tSYRSA Group\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>The Spanish automotive group SYRSA has optimized its communications with our software EVOLUTION in its Contact Center, thanks to the implementation carried out by our<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-syrsa-group\/\" aria-label=\"Read more about SYRSA Group\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2274 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/testimonial-bca\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-8.png\" class=\"attachment-medium size-medium wp-image-14722\" alt=\"bca contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-8.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-8-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/testimonial-bca\/\" target=&quot;_blank&quot;>\n\t\t\t\tBCA\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>BCA Spain is an online vehicle market. It&#8217;s part of the BCA MarketPlace group, a company that is currently the largest vehicle remarketing company in<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/testimonial-bca\/\" aria-label=\"Read more about BCA\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2275 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-funciona\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-10.png\" class=\"attachment-medium size-medium wp-image-14724\" alt=\"funciona contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-10.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-10-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-funciona\/\" target=&quot;_blank&quot;>\n\t\t\t\tFunciona\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Funciona is a home repair and assistance service provider working with a network of partners across Spain.\u00a0<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-funciona\/\" aria-label=\"Read more about Funciona\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2276 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-credimarket\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-12.png\" class=\"attachment-medium size-medium wp-image-14730\" alt=\"credimarket contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-12.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Diseno-sin-titulo-12-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-credimarket\/\" target=&quot;_blank&quot;>\n\t\t\t\tCrediMarket\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>CrediMarket offers an online comparison service for financial products such as loans, credit cards and mortgages, with over two million users a month.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-credimarket\/\" aria-label=\"Read more about CrediMarket\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2277 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contesta\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Frame-91.png\" class=\"attachment-medium size-medium wp-image-23009\" alt=\"avos tech\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Frame-91.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/Frame-91-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contesta\/\" target=&quot;_blank&quot;>\n\t\t\t\tContesta BPO\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Contesta is a Contact Center service provider with 1.100 employees and a 22M\u20ac turnover in 2020.\u00a0<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contesta\/\" aria-label=\"Read more about Contesta BPO\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2290 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contact-center-hm-hospitales\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Diseno-sin-titulo-14.png\" class=\"attachment-medium size-medium wp-image-14734\" alt=\"hm hospitales contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Diseno-sin-titulo-14.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Diseno-sin-titulo-14-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contact-center-hm-hospitales\/\" target=&quot;_blank&quot;>\n\t\t\t\tHM Hospitales\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>HM Hospitales is a leading patient care group in Spain with more than 19 hospitals across the country.\u00a0<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-contact-center-hm-hospitales\/\" aria-label=\"Read more about HM Hospitales\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2289 case-study type-case-study status-publish has-post-thumbnail hentry case_sttudies_category-casos-de-exito\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-bbva\/\" tabindex=\"-1\" target=&quot;_blank&quot;>\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Diseno-sin-titulo-15.png\" class=\"attachment-medium size-medium wp-image-14736\" alt=\"bbva contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Diseno-sin-titulo-15.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Diseno-sin-titulo-15-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-bbva\/\" target=&quot;_blank&quot;>\n\t\t\t\tBBVA\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>BBVA is a financial services group present in Spain and Latin America with over 35 million customers across the world. Their business model relies on<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.icr-evolution.com\/en\/case-study\/success-story-bbva\/\" aria-label=\"Read more about BBVA\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tSee more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"2\" data-next-page=\"https:\/\/www.icr-evolution.com\/en\/wp-json\/wp\/v2\/pages\/2317\/page\/2\/\"><\/div>\n\t\t\t\t<nav class=\"elementor-pagination\" aria-label=\"Pagination\">\n\t\t\t<span aria-current=\"page\" class=\"page-numbers current\"><span class=\"elementor-screen-only\">Page<\/span>1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/www.icr-evolution.com\/en\/wp-json\/wp\/v2\/pages\/2317\/page\/2\/\"><span class=\"elementor-screen-only\">Page<\/span>2<\/a>\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-636ebd17 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"636ebd17\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bddc521\" data-id=\"4bddc521\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f1b6fe5 elementor-widget elementor-widget-heading\" data-id=\"4f1b6fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you want to provide your customers with an outstanding communication experience?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68fe71d6 elementor-widget elementor-widget-text-editor\" data-id=\"68fe71d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXP10122059 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP10122059 BCX8\">Discover <strong>how you can do it with\u00a0<\/strong><\/span><\/span><span class=\"TextRun SCXP10122059 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP10122059 BCX8\"><strong>EVOLUTION<\/strong>, our <strong>software for contact centers<\/strong><\/span><\/span><span class=\"EOP SCXP10122059 BCX8\">\u200b<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3da254 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3da254\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e344ecc\" data-id=\"e344ecc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31e4de6 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"31e4de6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/info.icr-evolution.com\/contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comment\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 32C114.6 32 0 125.1 0 240c0 47.6 19.9 91.2 52.9 126.3C38 405.7 7 439.1 6.5 439.5c-6.6 7-8.4 17.2-4.6 26S14.4 480 24 480c61.5 0 110-25.7 139.1-46.3C192 442.8 223.2 448 256 448c141.4 0 256-93.1 256-208S397.4 32 256 32zm0 368c-26.7 0-53.1-4.1-78.4-12.1l-22.7-7.2-19.5 13.8c-14.3 10.1-33.9 21.4-57.5 29 7.3-12.1 14.4-25.7 19.9-40.2l10.6-28.1-20.6-21.8C69.7 314.1 48 282.2 48 240c0-88.2 93.3-160 208-160s208 71.8 208 160-93.3 160-208 160z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e5d5bb8\" data-id=\"e5d5bb8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49cd41d elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"49cd41d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/icr-evolution.com\/en\/customer-services\/?utm_source=web&#038;utm_medium=internal%20link&#038;utm_campaign=%20-%20case%20study%20-%20soluciones\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Resources Case Studies Do you want to provide your customers with an outstanding communication experience? 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