{"id":476,"date":"2020-11-10T17:17:02","date_gmt":"2020-11-10T16:17:02","guid":{"rendered":"https:\/\/icr-evolution.com\/?page_id=476"},"modified":"2024-03-01T15:29:11","modified_gmt":"2024-03-01T14:29:11","slug":"reporting-analytics","status":"publish","type":"page","link":"https:\/\/www.icr-evolution.com\/en\/reporting-analytics\/","title":{"rendered":"Reporting &#038; Analytics"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"476\" class=\"elementor elementor-476\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a09039f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a09039f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-52298d4\" data-id=\"52298d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6809995 elementor-hidden-phone elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"6809995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b12cc1 elementor-widget elementor-widget-heading\" data-id=\"7b12cc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Reporting &amp; Analytics<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0ccd2b elementor-widget elementor-widget-heading\" data-id=\"b0ccd2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The heart of your Contact Center<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8a1087 elementor-widget elementor-widget-heading\" data-id=\"f8a1087\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Easy and immediate access to the relevant information to monitor your contact center operations. EVOLUTION enables you to make the necessary adjustments in real time to maintain your levels of service.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99cc08c elementor-align-left elementor-widget elementor-widget-button\" data-id=\"99cc08c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/info.icr-evolution.com\/demo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-68fb884 elementor-hidden-tablet elementor-hidden-phone\" data-id=\"68fb884\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a698b81 elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a698b81\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0bce97e\" data-id=\"0bce97e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ce1990 elementor-widget elementor-widget-image\" data-id=\"5ce1990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"314\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/reporting-header-mv-1024x402.png\" class=\"attachment-large size-large wp-image-8846\" alt=\"reporting para contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/reporting-header-mv-1024x402.png 1024w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/reporting-header-mv-300x118.png 300w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/reporting-header-mv-768x301.png 768w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/12\/reporting-header-mv.png 1326w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ef51f5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ef51f5c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56298ea9\" data-id=\"56298ea9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b39cf33 elementor-widget elementor-widget-spacer\" data-id=\"2b39cf33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8854ff elementor-widget elementor-widget-heading\" data-id=\"7f8854ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Make smart and strategic decisions with the new Analytics functionality<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f1c6863 elementor-widget elementor-widget-heading\" data-id=\"1f1c6863\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enjoy all the information of your Contact Center at a glance: charts, counters and key indicators at your fingertips.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3746ed7 elementor-widget elementor-widget-video\" data-id=\"3746ed7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/Px8xgNLprvI&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/icr-evolution.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Portadas-2-1.png&quot;,&quot;id&quot;:17626,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;contact center software&quot;,&quot;source&quot;:&quot;library&quot;},&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" style=\"background-image: url(https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/11\/Portadas-2-1.png);\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Play Video about contact center software\" tabindex=\"0\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca6ce3d elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca6ce3d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aef6c79 izquierda-extra\" data-id=\"aef6c79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40022d1 elementor-widget elementor-widget-image\" data-id=\"40022d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"649\" height=\"1024\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/reporting-img-2-649x1024.jpg\" class=\"attachment-large size-large wp-image-1054\" alt=\"reporting contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/reporting-img-2-649x1024.jpg 649w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/reporting-img-2-190x300.jpg 190w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/reporting-img-2-768x1211.jpg 768w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/reporting-img-2-974x1536.jpg 974w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/reporting-img-2-e1720689694471.jpg 1000w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1102ae7\" data-id=\"1102ae7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6b3fa7 elementor-widget elementor-widget-heading\" data-id=\"e6b3fa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Real-time monitoring<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fba12ad elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fba12ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Measure the performance of your agents and campaigns and solve any issues quickly and accurately.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Monitor your contact center operations, manage queues and antes and act quickly when faced with unexpected situations.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Take advantage of our templates to generate your own and have an even more complete vision.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-946624c elementor-widget elementor-widget-heading\" data-id=\"946624c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Analytics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f1613 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c7f1613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EVOLUTION Analytics allows you to obtain valuable insights from historical data from your Contact Center and thus discover new opportunities, areas for improvement and generate positive changes in your operations.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Enjoy a monitoring platform that has multiple styles of graphs and visualizations that you can use for Wallboards.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Average call duration, number of contacts per agent, waiting time, are some of the key KPIs that you will be able to analyze thanks to EVOLUTION.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4506cde elementor-widget elementor-widget-heading\" data-id=\"4506cde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Dashboards<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-196a3d9 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"196a3d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Your supervisors and coordinators can design and share their own dashboards 100% web-based in the most convenient way for them.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"43\" height=\"42\" viewBox=\"0 0 43 42\"><image id=\"Objeto_inteligente_vectorial_copia_9\" data-name=\"Objeto inteligente vectorial copia 9\" width=\"43\" height=\"42\" xlink:href=\"data:img\/png;base64,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\"><\/image><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Setting up real-time alerts and tracking the most important KPIs will ensure nothing escapes them.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1dc71a8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1dc71a8f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5cf8bb7a\" data-id=\"5cf8bb7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4306f2d8\" data-id=\"4306f2d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e753807 elementor-widget elementor-widget-heading\" data-id=\"4e753807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Make the Contact Center a leader of your business<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31934259 elementor-widget elementor-widget-text-editor\" data-id=\"31934259\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Fill out the form<\/strong> to speak with an expert who will assess your case in a personalized way. We&#8217;ll email you a link to <strong>Calendly<\/strong> to schedule a call.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-547afe87\" data-id=\"547afe87\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e511142 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e511142\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-217b4b66\" data-id=\"217b4b66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-25a58cce\" data-id=\"25a58cce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-217e1b8f elementor-widget elementor-widget-html\" data-id=\"217e1b8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\r\n<script>\r\n  hbspt.forms.create({\r\n    region: \"na1\",\r\n    portalId: \"20121242\",\r\n    formId: \"c7226ffe-77f5-4735-8885-bfcf6960bbd9\"\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-78279623\" data-id=\"78279623\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a1c8d9b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a1c8d9b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ba9159d\" data-id=\"2ba9159d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e5285a elementor-widget elementor-widget-spacer\" data-id=\"7e5285a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reporting &#038; Analytics The heart of your Contact Center Easy and immediate access to the relevant information to monitor your contact center operations. EVOLUTION enables you to make the necessary adjustments in real time to maintain your levels of service. Request a demo Make smart and strategic decisions with the new Analytics functionality Enjoy all [&hellip;]<\/p>\n","protected":false},"author":100015,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-476","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reporting &amp; Analytics - Contact center software | ICR Evolution<\/title>\n<meta name=\"description\" content=\"Enjoy an omnichannel contact center software, all-in-one single platform. 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