{"id":9487,"date":"2020-11-26T12:33:46","date_gmt":"2020-11-26T11:33:46","guid":{"rendered":"https:\/\/icr-evolution.com\/resource\/"},"modified":"2023-11-24T14:48:25","modified_gmt":"2023-11-24T13:48:25","slug":"resource","status":"publish","type":"page","link":"https:\/\/www.icr-evolution.com\/en\/resource\/","title":{"rendered":"Resources"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9487\" class=\"elementor elementor-9487 elementor-7736\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e44b55a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e44b55a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76a6bb5\" data-id=\"76a6bb5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f00890 elementor-widget elementor-widget-html\" data-id=\"6f00890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"fondo-azul-titulo\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37fa794 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37fa794\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e551f68\" data-id=\"e551f68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d231b8b elementor-widget elementor-widget-heading\" data-id=\"d231b8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Resources<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64f7a60 elementor-widget elementor-widget-heading\" data-id=\"64f7a60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">All materials available to 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elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/the-role-of-the-contact-center-agent-in-the-age-of-cognitive-ai-white-paper\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/12\/agentes-ia-para-recursos.png\" class=\"attachment-large size-large wp-image-23262\" alt=\"agentes ia contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/12\/agentes-ia-para-recursos.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/12\/agentes-ia-para-recursos-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/the-role-of-the-contact-center-agent-in-the-age-of-cognitive-ai-white-paper\/\">The role of the contact center agent in the age of cognitive AI | White paper<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/the-role-of-the-contact-center-agent-in-the-age-of-cognitive-ai-white-paper\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-22669\" class=\"elementor-post elementor-grid-item ecs-post-loop post-22669 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-22669 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/new-live-chat-100-customisable\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/06\/375_302-Recursos.png\" class=\"attachment-large size-large wp-image-22648\" alt=\"live chat\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/06\/375_302-Recursos.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/06\/375_302-Recursos-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/new-live-chat-100-customisable\/\">New LIVE CHAT | 100% customisable<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/new-live-chat-100-customisable\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-22484\" class=\"elementor-post elementor-grid-item ecs-post-loop post-22484 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-22484 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/agents-bulk-import-tool\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/04\/Email-NL-recursos.png\" class=\"attachment-large size-large wp-image-22499\" alt=\"\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/04\/Email-NL-recursos.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/04\/Email-NL-recursos-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/agents-bulk-import-tool\/\">Agents Bulk Import tool | 3 simple steps<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/agents-bulk-import-tool\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-22452\" class=\"elementor-post elementor-grid-item ecs-post-loop post-22452 resource type-resource status-publish has-post-thumbnail hentry resource_category-white-papers\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-22452 resource type-resource status-publish has-post-thumbnail hentry resource_category-white-papers\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/10-customer-relations-strategies-in-the-contact-center-white-paper\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/03\/375_302-Recursos.png\" class=\"attachment-large size-large wp-image-22455\" alt=\"estrategias relaci\u00f3n cliente\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/03\/375_302-Recursos.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/03\/375_302-Recursos-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/10-customer-relations-strategies-in-the-contact-center-white-paper\/\">10 customer relations strategies in the contact center | White paper<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/10-customer-relations-strategies-in-the-contact-center-white-paper\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-22370\" class=\"elementor-post elementor-grid-item ecs-post-loop post-22370 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-22370 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/web-agent-renewed\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/03\/Email-NL-2.png\" class=\"attachment-large size-large wp-image-22377\" alt=\"\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/03\/Email-NL-2.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/03\/Email-NL-2-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/web-agent-renewed\/\">WEB AGENT renewed | Interface, Advanced telephony and Quick actions<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/web-agent-renewed\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-21843\" class=\"elementor-post elementor-grid-item ecs-post-loop post-21843 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-21843 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/skills-bulk-assignment-efficiency-and-agility\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/01\/375_302-Recursos-3.png\" class=\"attachment-large size-large wp-image-21863\" alt=\"gesti\u00f3n masiva de skills\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/01\/375_302-Recursos-3.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2024\/01\/375_302-Recursos-3-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/skills-bulk-assignment-efficiency-and-agility\/\">Bulk skills assignment | Efficiency &#038; agility<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/skills-bulk-assignment-efficiency-and-agility\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-21011\" class=\"elementor-post elementor-grid-item ecs-post-loop post-21011 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-21011 resource type-resource status-publish has-post-thumbnail hentry resource_category-new-releases-en\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/instagram-for-customer-service-new-channel-on-evolution\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/11\/instagram-imagen-header.png\" class=\"attachment-large size-large wp-image-21006\" alt=\"instagram atencion al cliente\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/11\/instagram-imagen-header.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/11\/instagram-imagen-header-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/instagram-for-customer-service-new-channel-on-evolution\/\">Instagram for Customer Service | New channel on EVOLUTION<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/instagram-for-customer-service-new-channel-on-evolution\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-18629\" class=\"elementor-post elementor-grid-item ecs-post-loop post-18629 resource type-resource status-publish has-post-thumbnail hentry resource_category-product-description\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-18629 resource type-resource status-publish has-post-thumbnail hentry resource_category-product-description\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/analytics-application-to-visualize-metrics\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/05\/375_302-Recursos-1.png\" class=\"attachment-large size-large wp-image-18735\" alt=\"analytics contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/05\/375_302-Recursos-1.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/05\/375_302-Recursos-1-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/analytics-application-to-visualize-metrics\/\">Analytics | Application for data visualization<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/analytics-application-to-visualize-metrics\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-18636\" class=\"elementor-post elementor-grid-item ecs-post-loop post-18636 resource type-resource status-publish has-post-thumbnail hentry resource_category-product-description\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-18636 resource type-resource status-publish has-post-thumbnail hentry resource_category-product-description\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-connect-pre-built-integrations-with-crms\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/05\/Frame-62.png\" class=\"attachment-large size-large wp-image-18731\" alt=\"conector crm contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/05\/Frame-62.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/05\/Frame-62-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-connect-pre-built-integrations-with-crms\/\">EVOLUTION Connect | Pre-built integrations with CRMs<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-connect-pre-built-integrations-with-crms\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-17812\" class=\"elementor-post elementor-grid-item ecs-post-loop post-17812 resource type-resource status-publish has-post-thumbnail hentry resource_category-white-papers\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-17812 resource type-resource status-publish has-post-thumbnail hentry resource_category-white-papers\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/white-paper-instant-messaging\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/03\/Frame-41-1.png\" class=\"attachment-large size-large wp-image-18738\" alt=\"white paper mensajer\u00eda instant\u00e1nea\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/03\/Frame-41-1.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2023\/03\/Frame-41-1-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/white-paper-instant-messaging\/\">Challenges and opportunities of instant messaging in the Contact Center | White paper<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/white-paper-instant-messaging\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-13696\" class=\"elementor-post elementor-grid-item ecs-post-loop post-13696 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-13696 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-cloud-contact-center-jorge-martin-weber-solutions\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-64.png\" class=\"attachment-large size-large wp-image-18741\" alt=\"cloud contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-64.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-64-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-cloud-contact-center-jorge-martin-weber-solutions\/\">EVOLUTION Talks<br><small> Cloud Contact Center, Jorge Mart\u00edn | Weber Solutions<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-cloud-contact-center-jorge-martin-weber-solutions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-13702\" class=\"elementor-post elementor-grid-item ecs-post-loop post-13702 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-13702 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-mail-dispatching-alvaro-valeros-trueit-systems\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-65.png\" class=\"attachment-large size-large wp-image-18744\" alt=\"mail dispatching contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-65.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-65-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-mail-dispatching-alvaro-valeros-trueit-systems\/\">EVOLUTION Talks<br><small> Mail Dispatching, \u00c1lvaro Valeros | TrueIT Systems<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-mail-dispatching-alvaro-valeros-trueit-systems\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-13699\" class=\"elementor-post elementor-grid-item ecs-post-loop post-13699 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-13699 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-full-funnel-david-gueto-salesland\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-67.png\" class=\"attachment-large size-large wp-image-18747\" alt=\"full funnel\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-67.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-67-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-full-funnel-david-gueto-salesland\/\">EVOLUTION Talks<br><small> Full Funnel, David G\u00fceto | Salesland<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-full-funnel-david-gueto-salesland\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-14171\" class=\"elementor-post elementor-grid-item ecs-post-loop post-14171 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-14171 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-user-experience-julio-alicarte-fiatc-seguros\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-66.png\" class=\"attachment-large size-large wp-image-18750\" alt=\"experiencia de cliente\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-66.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2022\/08\/Frame-66-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-user-experience-julio-alicarte-fiatc-seguros\/\">EVOLUTION Talks<br><small> User Experience, Julio Alicarte | FIATC Seguros<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-user-experience-julio-alicarte-fiatc-seguros\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-9818\" class=\"elementor-post elementor-grid-item ecs-post-loop post-9818 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-9818 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-leadership-and-talent-arancha-ruiz\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/05\/Frame-62-1.png\" class=\"attachment-large size-large wp-image-18753\" alt=\"liderazgo contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/05\/Frame-62-1.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/05\/Frame-62-1-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-leadership-and-talent-arancha-ruiz\/\">EVOLUTION Talks<br><small>Leadership and talent, Arancha Ruiz<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talks-leadership-and-talent-arancha-ruiz\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-9739\" class=\"elementor-post elementor-grid-item ecs-post-loop post-9739 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-9739 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talkssecutiry-jordi-ubach\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/04\/Frame-60-2.png\" class=\"attachment-large size-large wp-image-18756\" alt=\"ciberseguridad contact center\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/04\/Frame-60-2.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/04\/Frame-60-2-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talkssecutiry-jordi-ubach\/\">EVOLUTION Talks<br><small>Cybersecurity, Jordi Ubach<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talkssecutiry-jordi-ubach\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-9730\" class=\"elementor-post elementor-grid-item ecs-post-loop post-9730 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-9730 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talksdigital-selling-alex-lopez\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/03\/Frame-63.png\" class=\"attachment-large size-large wp-image-18759\" alt=\"\u00e1lex l\u00f3pez digital selling\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/03\/Frame-63.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/03\/Frame-63-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talksdigital-selling-alex-lopez\/\">EVOLUTION Talks<br><small>Digital Selling, \u00c1lex L\u00f3pez<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talksdigital-selling-alex-lopez\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-10638\" class=\"elementor-post elementor-grid-item ecs-post-loop post-10638 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-10638 resource type-resource status-publish has-post-thumbnail hentry resource_category-media\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talksthe-digital-transformation-fernando-de-la-rosa\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"302\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/02\/Frame-61-2.png\" class=\"attachment-large size-large wp-image-18762\" alt=\"transformacion digital\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/02\/Frame-61-2.png 375w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/02\/Frame-61-2-300x242.png 300w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talksthe-digital-transformation-fernando-de-la-rosa\/\">EVOLUTION Talks<br><small>The digital transformation, Fernando de la Rosa<\/small><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/evolution-talksthe-digital-transformation-fernando-de-la-rosa\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-9465\" class=\"elementor-post elementor-grid-item ecs-post-loop post-9465 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-9465 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-digital-tools\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"563\" height=\"454\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/01\/Frame-12-3.png\" class=\"attachment-large size-large wp-image-18850\" alt=\"herramientas digitales\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/01\/Frame-12-3.png 563w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2021\/01\/Frame-12-3-300x242.png 300w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-digital-tools\/\">Digital Tools | eBook<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-digital-tools\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-11377\" class=\"elementor-post elementor-grid-item ecs-post-loop post-11377 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-11377 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-employee-experience\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"563\" height=\"453\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-69.png\" class=\"attachment-large size-large wp-image-18856\" alt=\"employee experience\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-69.png 563w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-69-300x241.png 300w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-employee-experience\/\">Employee Experience | eBook<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-employee-experience\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-9694\" class=\"elementor-post elementor-grid-item ecs-post-loop post-9694 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-9694 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-customer-journey\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"563\" height=\"453\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-68.png\" class=\"attachment-large size-large wp-image-18852\" alt=\"customer journey\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-68.png 563w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-68-300x241.png 300w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-customer-journey\/\">Customer Journey | eBook<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-customer-journey\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article id=\"post-11506\" class=\"elementor-post elementor-grid-item ecs-post-loop post-11506 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"18644\" class=\"elementor elementor-18644 elementor-14688 elementor-14688 post-11506 resource type-resource status-publish has-post-thumbnail hentry resource_category-descargables resource_category-downloads\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eada449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eada449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb6e362 altura-box-resource\" data-id=\"eb6e362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f1262 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"82f1262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-kpi-engagement%e2%80%8b\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"563\" height=\"453\" src=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-70.png\" class=\"attachment-large size-large wp-image-18860\" alt=\"kpi engagement\" srcset=\"https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-70.png 563w, https:\/\/www.icr-evolution.com\/wp-content\/uploads\/2020\/11\/Frame-70-300x241.png 300w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50692d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50692d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f340cc\" data-id=\"1f340cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ab954 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"21ab954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-kpi-engagement%e2%80%8b\/\">KPI Engagement\u200b | eBook<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb23bc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aeb23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/ebook-kpi-engagement%e2%80%8b\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Resources All materials available to you<\/p>\n","protected":false},"author":100015,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-9487","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resources - ICR Evolution - Software para Call Center Omnicanal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icr-evolution.com\/en\/resource\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resources - ICR Evolution - Software para Call Center Omnicanal\" \/>\n<meta property=\"og:description\" content=\"Resources All materials available to you\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.icr-evolution.com\/en\/resource\/\" \/>\n<meta property=\"og:site_name\" content=\"ICR Evolution\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-24T13:48:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" 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