{"id":21559,"date":"2023-11-15T08:13:55","date_gmt":"2023-11-15T07:13:55","guid":{"rendered":"https:\/\/icr-evolution.com\/blog\/we-addes-instagram-to-evolution-4-reasons-to-use-it-for-customer-service\/"},"modified":"2023-12-20T18:04:09","modified_gmt":"2023-12-20T17:04:09","slug":"instagram-4-reasons-to-use-it-for-customer-service","status":"publish","type":"post","link":"https:\/\/www.icr-evolution.com\/en\/blog\/instagram-4-reasons-to-use-it-for-customer-service\/","title":{"rendered":"We added Instagram to EVOLUTION: 4 reasons to use it for Customer Service"},"content":{"rendered":"

\"por<\/a>What do you do when you are not 100% sure about buying a product or contracting a service? You search on Instagram. You send a message to the company, a person responds immediately and clears up your doubts. Ready, it’s time to buy. Sounds easy, right? <\/strong>Unfortunately, there are still few companies that have incorporated Instagram for customer service. Or at least that they have managed it successfully. Read on! We will tell you here why you should enter the Instagram world.<\/p>\n

At ICR Evolution we develop contact center solutions<\/a> that substantially improve the experience between organizations and their clients. To make this happen, we have recently incorporated the social network Instagram to the channels available in our contact center and call center software<\/strong>. In addition to being a plus for building brand awareness, Instagram also adds brand credibility, storytelling, communicates values and allows the company to show itself in a way that is close to the audience. But there are still 4 more reasons!<\/strong><\/p>\n\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\"New\n\t\t<\/a>\n\t\t<\/span>\n\t\t