{"id":10449,"date":"2021-06-21T18:17:33","date_gmt":"2021-06-21T16:17:33","guid":{"rendered":"https:\/\/icr-evolution.com\/resource\/whats-new-in-version-10-10\/"},"modified":"2024-03-20T14:56:52","modified_gmt":"2024-03-20T13:56:52","slug":"whats-new-in-version-10-10","status":"publish","type":"resource","link":"https:\/\/www.icr-evolution.com\/en\/resource\/whats-new-in-version-10-10\/","title":{"rendered":"What&#8217;s new in version 10.10"},"content":{"rendered":"<p>The new version 10.10 of EVOLUTION, our software for call centers, is now available. Discover the new features and improvements:<\/p>\n<p>&nbsp;<\/p>\n<p><iframe title=\"Release spoiler EVOLUTION 10.10 | ICR Evolution\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/o1WMz-4xPQ8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<h3><\/h3>\n<h3><span class=\"TextRun SCXW32736892 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32736892 BCX0\">1. Design &amp; UX<\/span><\/span><\/h3>\n<p class=\"p1\">In\u00a0this\u00a0new\u00a0version\u00a0we\u00a0have\u00a0redesigned\u00a0and\u00a0improved\u00a0the\u00a0ease\u00a0of\u00a0use\u00a0of\u00a0EVOLUTION so that users have a better experience. We\u00a0have\u00a0created\u00a0a more modern design with intuitive navigation thanks to:<\/p>\n<ul>\n<li class=\"li1\">Change\u00a0of\u00a0colors\u00a0and\u00a0textures\u00a0and\u00a0improvement\u00a0of\u00a0texts\u00a0and fonts.<\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\">\n<p class=\"p1\">Improved fluency of navigability through a navigation system with well-structured categories, ease of return and no dead ends. In addition, a menu with a good degree of iconicity in a way that is more descriptive.<\/p>\n<\/li>\n<li class=\"li1\">Adding the possibility of customization to give the corporate look of the company. You can now create themes to customise logos, button colors, menus, fonts and styles.<\/li>\n<\/ul>\n<h3><\/h3>\n<h3><span class=\"TextRun SCXW112688619 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW112688619 BCX0\">2. <span class=\"TextRun SCXW157779569 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2 SCXW157779569 BCX0\">Improvements<\/span><span class=\"NormalTextRun SCXW157779569 BCX0\">\u00a0and new\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW157779569 BCX0\">features<\/span><\/span><span class=\"EOP SCXW157779569 BCX0\" data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/span><\/h3>\n<p>We continue to add to EVOLUTION multiple functionalities requested by our clients to improve their daily activity and provide them with added value.<\/p>\n<p>In this new version we add the option of configuring the telephone number to be shown to customers, the verification of the existence of the telephone in the Robinson list and the import of telephone listings of &#8220;Do Not Call&#8221;, among other new features.<\/p>\n<h3><\/h3>\n<h3>3. <span class=\"TextRun SCXW237506801 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237506801 BCX0\">Security\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW237506801 BCX0\">level<\/span><span class=\"NormalTextRun SCXW237506801 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW237506801 BCX0\">improvements<\/span><span class=\"NormalTextRun SCXW237506801 BCX0\">\u00a0and new\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW237506801 BCX0\">compatibility<\/span><\/span><span class=\"EOP SCXW237506801 BCX0\" data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p>With this new launch we reinforce our commitment to minimize the risks of possible fraudulent attacks, as well as the constant identification and erase of possible vulnerabilities. EVOLUTION is now compatible with Asterisk 16 and FreePBx 15.<\/p>\n<p>&nbsp;<\/p>\n<h3>4. New API<\/h3>\n<p>The EVOLUTION APIs not only allow you to expand the capabilities of the product, but also allow you to nurture it with information and interactions from multiple channels, as well as facilitate contact with your customers.<\/p>\n","protected":false},"featured_media":2761,"template":"","resource_category":[29],"class_list":["post-10449","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_category-lanzamientos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What&#039;s new in version 10.10 of ICR Evolution software<\/title>\n<meta name=\"description\" content=\"Our software for contact and call centers launches a new version with new functionalities. 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