We present Analytics, our new development, with which you will be able to visualize your contact center analytics in a much more intuitive way,
Blog & News
The latest ICR Evolution news and thoughts about the contact center world now at your fingertips.
El Servicio de Atención al Cliente es una parte vital de cualquier negocio. Los clientes esperan recibir un servicio rápido, eficiente y personalizado, y
Customer Service is a vital part of any business. Customers expect to receive a fast, efficient and personalized service, and this is where the
En la era digital, los contact centers han evolucionado para mantenerse al día con las expectativas y necesidades cambiantes de los consumidores. Con la
In the digital age, contact centers have evolved to keep up with changing consumer expectations and needs. With the growing popularity of online customer
Contar con un Call Center en una empresa tiene un impacto significativo en el éxito de la misma. Un Call Center bien diseñado y
Having a Call Center in a company has a significant impact on its success. A well designed and executed Call Center improves both customer
Es posible que las palabras Contact Center y Call Center sean parte de tu vocabulario cotidiano y a veces las utilices como sinónimos. Sin
It is highly likely that the words Contact Center and Call Center are part of your everyday vocabulary and sometimes you use them as