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Employee Experience

La clave para retener el talento en tu empresa

El sentido de la Employee Experience es lograr que los empleados estén implicados en la empresa y encuentren esa satisfacción tan perseguida en la realización de su trabajo y el engagement con la empresa. Para ello debemos de trabajar un conjunto de experiencias para lograr que su percepción y expectativas sean las más ajustadas con su realidad.

De la misma forma que no hay dos percepciones, ni personas iguales, tampoco deberían de existir dos empresas iguales. En este eBook te planteamos una serie de pilares que en función de la empresa y los trabajadores te ayudarán a diseñar la Employee Experience que más encaja con la experiencia y la percepción de cada uno de tus trabajadores.

La Employee Experience es el resultado de las expectativas del empleado menos la percepción de su situación actual.

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Con las experiencias de:

Media partners:


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Carlos Monserrate

¿Qué crees que se necesita para lograr una buena Employee Experience?

Una marca con un posicionamiento del que se pueda estar orgulloso. Tener muy claro quienes queremos ser para el empleado, conocerle en profundidad y entenderle en profundidad, construir con él y para él experiencias memorables, que formen parte de su vida, de manera que se identifique con la marca... porque forma parte de su vida.

Carlos Monserrate
Director Desarrollo Comercial
Bankia
Lidia Nicolau

¿Cuáles son los beneficios principales para la empresa de tener implantada una buena estrategia de experiencia de empleado?

La calidad del servicio, lo que se traduce en una mejor experiencia de cliente y en un trabajo de mayor calidad, que repercutirá positivamente en los empleados. Con esta implantación además se reducen los errores, y los costes que estos suelen implicar.

Lidia Nicolau
People, Happiness & Culture Director
Habitissimo

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Employee Experience

Key to retaining your top talent

The purpose of the Employee Experience is to ensure that employees are involved in the company and find that satisfaction so sought after in the performance of their work and engagement with the company. For this, we must work on a set of experiences to ensure that your perception and expectations are the most adjusted to your reality.

In the same way that there are no two perceptions, and no equal people, there should not be two equal companies. In this eBook we propose a series of pillars that, depending on the company and the workers, will help you design the Employee Experience that best suits the experience and perception of each of your workers.

The Employee Experience is the result of the employee’s expectations minus the perception of his current situation.

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With the experiences of:

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Carlos Monserrate

What do you think is needed to achieve a good Employee Experience?

A brand with a positioning you can be proud of. Be very clear about who we want to be for the employee, get to know and understand the person in depth, build memorable experiences that are part of his/her life, so that the person identifies with the brand ... because it is part of his/her life.

Carlos Monserrate
Business Developer Director
Bankia
Lidia Nicolau

What are the main benefits for the company of having a good employee experience strategy in place?

The quality of service, which translates into a better customer experience and higher quality work, which will have a positive impact on employees. With this implementation, errors are also reduced, and the costs that these usually imply.

Lidia Nicolau
People, Happiness & Culture Director
Habitissimo