At ICR Evolution, information security is not just a commitment — it’s a priority. Today, we take a significant step toward technological excellence with
Category: ICR Evolution News
The latest ICR Evolution news and thoughts about the contact center world now at your fingertips.
ICR Evolution joins the Take Off Academy 2025 by TSS Spain On April 24th, 2025, the ICR Evolution team took part in the Take
Under the concept “Make your live chat speak for you from the first glance,” we present a live chat that can be customised from
Effective communication management in the educational sector is essential to ensure a positive experience for both students and teaching staff. In this context, the
We renewed ourselves to offer a superior agent experience Our Web Agent module has been completely redesigned with a focus on simplicity and efficiency.
What do you do when you are not 100% sure about buying a product or contracting a service? You search on Instagram. You send
Do you want to increase your business opportunities? We offer you a working alliance so that you can enjoy all the benefits of having
We present Analytics, our new development, with which you will be able to visualize your contact center analytics in a much more intuitive way,
Our omnichannel Contact Center software was chosen by Housell to reinforce its omnichannel strategy, mainly due to its versatility and flexibility. With trueIT Systems