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Integrations

Open and flexible

Not only a powerful omnichannel tool for contact centers, but its ability to integrate with off-the-shelf and custom applications as well as existing corporate databases allows you to protect your investments in your infrastructure and increase its potential.

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integraciones contact center

Open Standards

  • EVOLUTION operates with open standards to interface all your data sources and generate innovative customer experiences.
  • Our years of experience combined with our partners’ expertise allow us to support and advise you on the best way to approach integration.

Synergies

  • Easily send relevant data from a multichannel interaction directly to your business applications such as CRM or ERP, bringing more accuracy to customer lifetime value and more potential to upselling and cross-selling opportunities.

A few examples of integrations we’ve successfully completed for our clients

Make the Contact Center a leader of your business

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